info@askdrolz.com
Ask Dr Olz (Pty) Ltd 505 West Avenue Ferndale, Randburg 2194 South Africa

FAQs

You Have Questions

We Have Answers

You can book a consultation online through our website. Visit the "Consultations" page, choose your preferred package, and follow the instructions to schedule an appointment. Payments can be made directly online.

All consultations are conducted online. There are no physical consultations at this time.

The Premium package includes a 1-hour consultation and a free follow-up consultation worth R500 (30 minutes), which can be used within 45 days after the initial consultation.

The Standard package includes a 45-minute consultation and a follow-up consultation worth R300 (15 minutes), which can be scheduled within 45 days of the initial consultation.

The Basic consultation costs R250 and is 20 minutes long. It does not include a follow-up appointment.

Payments can be made securely through our website using your credit or debit card. We accept multiple payment options to make the process convenient.

We offer a curated selection of health products from brands like Metagenics, Idexis, Medford, Good Health, and Nutraceutics. These include vitamins, supplements, and nutritional products tailored to support holistic health.

Yes, we have a return policy in place. You can return unopened products within 30 days of purchase. Please visit our Return Policy page for more details.

You can reach us by phone at +27 785 168 241 or by email at [info@askdrolz.co.za](mailto:info@askdrolz.co.za).

You can also use the contact form on our website.

Yes, follow-up consultations are available for all packages:
- Premium package includes a free 30-minute follow-up within 45 days of the initial consultation.
- Standard package includes a 15-minute follow-up within 45 days of the initial consultation.
- Additional follow-ups can also be booked:
- 30-minute follow-up: R500
- 15-minute follow-up: R300